Billing and plans
Information on available plans, free trial, usage limits and billing management in Vanty.
Free trial and billing
Both "Starter" and "Pro" include a seven-day free trial that requires a card. Billing pages are at /app/billing to view current status and at /app/billing/plans to choose or change a plan.
Plan features
"Starter" costs $149 a month and includes 300 call minutes, 150 conversations, 150 call summaries, two seats and every channel. "Pro" costs $399 a month and includes 1,000 call minutes, 500 conversations, unlimited call summaries, five seats, every channel and outbound campaigns with priority models. Although plans include seats you cannot invite a second person to a workspace yet.
Usage counting and caps
Call minutes are whole minutes of call time rounded up with a minimum of one minute per call. A conversation is counted once per thread, not per message, and continuing an existing conversation does not count again.
On text channels incoming messages are still stored and appear in your inbox but the automatic reply is skipped when you reach the conversation cap. On voice a new session is refused once the call-minute cap is reached. In the web chat widget visitors see "Chat is unavailable right now. Please try again later." when the workspace reaches its conversation cap.
