Documentation

How to set up and run Vanty: the agent, the web chat widget, phone numbers and SMS, the inbox, and how usage is counted.

Getting started

Account creation, workspace setup, agent onboarding, channel configuration and plan selection in Vanty.

Embedding the web chat widget requires adding a script snippet, configuring settings and observing visitor interactions.

Details on acquiring and assigning a phone number for voice calls and SMS and how messages appear in the inbox.

Manage all conversations from every channel in a unified view with controls for handling messages and calls.

Information on available plans, free trial, usage limits and billing management in Vanty.